Buy SupportDesk source code
SupportDesk is a multi-tenant omnichannel helpdesk and live-chat platform sold as source code — unifying WhatsApp, Telegram, email and web chat into one inbox with AI ticket classification, sentiment detection, chatbots and SLAs.
Licensed source code · one-time from $199 · self-hosted · no monthly SaaS fees · original code (no nulled scripts).
What is SupportDesk?
SupportDesk is helpdesk & live chat software built from scratch by ZoopCoder and sold as a complete, multi-tenant source-code package you can self-host and rebrand. Omnichannel helpdesk, ticketing & live chat with AI. Every purchase includes the full codebase, a live demo and documentation — there are no per-seat subscriptions and no revenue share.
Key features
- Omnichannel inbox: WhatsApp, Telegram, email and web chat
- AI ticket classification, routing and sentiment detection
- Chatbot automation and canned/macro replies
- SLA policies, priorities and escalation rules
- Knowledge base / help center for self-service
- Team roles, departments and assignment rules
- Customer satisfaction (CSAT) surveys and reports
- Multi-tenant — run support for many brands or resell it
Who is it for?
SupportDesk is built for SaaS and e-commerce support teams, BPOs and agencies managing client support and founders launching a Zendesk-style product.
Tech & hosting
PHP + MySQL, websocket live chat, channel integrations; standard VPS.
Licensing
One-time source-code licence from $199. You self-host on your own server, keep 100% of revenue, and can customise or white-label the code.
How does SupportDesk compare?
| Option | Model | The difference |
|---|---|---|
| SupportDesk | One-time source licence, self-hosted | You own the code, no monthly fees, fully customisable. |
| Zendesk | Hosted / rented | Zendesk bills per agent monthly; SupportDesk is a one-time source licence with unlimited agents. |
| Freshdesk | Hosted / rented | Freshdesk is hosted SaaS; SupportDesk is self-hosted source you own and can white-label. |
Frequently asked questions
Which channels does SupportDesk unify?
It brings WhatsApp, Telegram, email and website live chat into a single shared inbox, so agents reply to every channel from one place.
Does it use AI?
Yes — SupportDesk auto-classifies tickets, detects sentiment and can run chatbot flows to deflect and route conversations.
Are SLAs supported?
Yes, you can define SLA policies with priorities, response/resolution targets and automatic escalation.
Can I run support for multiple brands?
Yes, SupportDesk is multi-tenant, so you can isolate brands or resell it as your own helpdesk SaaS.
Get a quote or a guided demo
Tell us your use case and we'll send pricing, a live demo walkthrough and licensing options for SupportDesk. Usually a reply within one business day (IST).