How to start your own helpdesk & live chat software with SupportDesk
You can launch your own helpdesk & live chat software in days by buying SupportDesk as source code, deploying it on your own server and rebranding it — a one-time licence from $199, no monthly SaaS fees. Here is the exact process.
Step by step
1. Get the SupportDesk source-code licence
Buy SupportDesk from CodeMyTown from $199 and download the full codebase, database schema and setup docs.
2. Provision a server and deploy
Spin up a standard VPS (PHP + MySQL, websocket live chat, channel integrations; standard VPS.), upload the code and point your domain at it.
3. Configure database, domain and payments
Create the database, set your domain and SSL, then connect your payment gateways such as Stripe, Razorpay or PayPal.
4. Rebrand and set your pricing
Add your logo, colours, plans and prices so the platform is fully white-labelled as your own brand.
5. Go live and onboard customers
Publish the site, run the live-demo checklist and start onboarding your first tenants or customers.
Why SupportDesk for this?
- Omnichannel inbox: WhatsApp, Telegram, email and web chat
- AI ticket classification, routing and sentiment detection
- Chatbot automation and canned/macro replies
- SLA policies, priorities and escalation rules
- Knowledge base / help center for self-service
- Team roles, departments and assignment rules
Frequently asked questions
How long does it take to launch SupportDesk?
Because SupportDesk ships as ready, documented source code, most teams go from purchase to a live, rebranded helpdesk & live chat software in a few days rather than the months a custom build takes.
Do I need to be a developer to launch it?
Basic server skills, or a developer for a day, are enough — you deploy the code on a VPS, set your domain and payment keys, and the included docs walk through each step.
Can I resell SupportDesk to clients?
Yes. SupportDesk is multi-tenant, white-label source, so you can host it, rebrand it and sell subscriptions or client builds under your own name.
Get a quote or a guided demo
Tell us your use case and we'll send pricing, a live demo walkthrough and licensing options for SupportDesk. Usually a reply within one business day (IST).