Privacy Policy | FundHive

1. Introduction

Welcome to FundHive ("we," "our," or "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our crowdfunding platform services.

By using FundHive, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies, please do not use our services.

2. Information We Collect

Personal Information

We may collect the following personal information when you register, create a campaign, or make a donation:

Name, email address, and phone number
Billing address and payment information
Profile picture and biographical information
Government-issued identification for KYC verification
Organization details for verified nonprofit accounts

Automatically Collected Information

When you access our platform, we automatically collect:

IP address, browser type, and device information
Pages visited, time spent, and navigation patterns
Cookies and similar tracking technologies
Referral URLs and search queries

3. How We Use Your Information

We use the information we collect for the following purposes:

To create and manage your account
To process donations and campaign transactions
To verify your identity and prevent fraud
To communicate with you about your account and campaigns
To send newsletters and marketing communications (with your consent)
To improve and personalize our platform
To comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your data with:

Payment Processors: To process transactions securely (e.g., Stripe, PayPal)
Campaign Owners: Donor names and messages (unless anonymous) are shared with campaign creators
Service Providers: Third-party services that help us operate our platform
Legal Requirements: When required by law, subpoena, or government request

5. Data Security

We implement industry-standard security measures to protect your personal information, including encryption (SSL/TLS), secure servers, and regular security audits. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Cookies

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and deliver personalized content. You can control cookie preferences through your browser settings. Essential cookies are required for the platform to function properly.

7. Your Rights

Depending on your jurisdiction, you may have the following rights:

Access and receive a copy of your personal data
Rectify inaccurate or incomplete information
Request deletion of your personal data
Object to or restrict processing of your data
Data portability - receive your data in a structured format
Withdraw consent at any time

To exercise these rights, please contact us at [email protected].

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide our services. We may also retain data as required by law, to resolve disputes, or to enforce our agreements. Transaction records are retained for a minimum of 7 years for regulatory compliance.

9. Children's Privacy

FundHive is not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we discover that a child under 13 has provided us with personal information, we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Address: 123 Innovation Drive, San Francisco, CA 94102, United States
Phone: +1 (555) 123-4567